Introduction

The Hong Kong Sheng Kung Hui Welfare Council (also known as the “Welfare Council”) was founded in 1966. It is now registered as a charitable organization under the Companies Ordinance, and is an institution that coordinates, develops and provides social services for Hong Kong Sheng Kung Hui. The Welfare Council’s diverse services, which can be found across Hong Kong, Guangzhou and Macau, cover children, youth, families, senior citizens and persons in need of mental and medical rehabilitation, counselling and professional training, in line with its service philosophy, “Personalised Service, Holistic Care” to “Transform Lives” so they may “Live in Abundance”.

Termination

• Voluntary Termination:

1. When service terminates after the approved service period.
2. When the applicant contacts the service team to withdraw from the service.

• Involuntary Termination:

1. If applicants breach the “Service Regulation” mentioned in “Important Note to Service User and “Declaration of the Applicant”, i.e. providing false information or fraudulent supporting documents, the Council will disqualify the application as well as terminate the food assistance. The Council also reserves the right for any legal actions.

Our Performance Pledge

The Welfare Council established the “Quality Journey” as our performance pledge in 1996 with the aim of implementing corporate governance through continuous improvement, training and promotion of excellence; setting up teams of professional staff; fully catering to the needs of and providing quality services for our service users. In order to fulfil the expectations and requirements of our service users, we guarantee that we will be working hand in hand to provide high-quality services and make continuous improvement.

Application Procedure

Complete the “Application/Referral Form for Short-term Food Assistance Service” and present the proofs, (including the breadwinner of the family, and all family members) to social worker to assess the eligibility for the service. The service is free of charge.

Necessary document list as follow:

• ID Card of all household members
• Last 2 months residential proof (Water, Electricity or Towngas Bill)
• Tenancy agreement (Private/Public Housing), Government Rent
• Last 6 months income proof record (Pay slip, Employment proof, Bank book, Bank statement, Tax Return)
• Proof of student status for aged 15 or above (Full time Student Card/School handbook)
• Proof of unemployment (Termination letter, Medical letter, Labor department job seeking registration card)
• Last 6 months transactions records of bank book or bank statement
• Updated bank account balance shown within 7 days
• Asset proof within and outside Hong Kong (Insurance, Investment account, stock account, HKJC account balance etc)
• Marriage Certificate, Divorce Agreement, Death Certificate (if applicable)
• Any other related documents